Digital marketing vs traditional marketing
Since the beginning of our existence, humans have been social creatures, using any means at their disposal to communicate thoughts, ideas, visions, opinions, and values to all who would listen. They have used hands and voices to speak and write, paint and shape, mold and design, and in doing it, they have often relied on an intermediary as pigment and papyrus, to transmit thoughts and visions into a physical medium that would store them for later observation, review, or sharing.
Communications media have grown in both sophistication and impact over time, inventions such as the printing press, phonograph, magnetic tape recorder, and motion picture let humans increase social connection to an exponential level, allowing a single person or group to share their thoughts and vision with millions across the world.
Indeed, it is fair to say that communications media have always played a
role in shaping human cultures, although their relative influence has been
largely dependent on external geographical and technological factors.
The great religious doctrines, artistic masterpieces, writings, all eventually
become iconic treasures recognized and enjoyed all over the world but it
often took time, decades, centuries, or even millennia in some cases, because have been dependent on an analog distillation process often
controlled by a select group of intermediaries and constrained by the
limitations of geographical distance and existing technology to reach their greatest cultural import.
Marketing is exactly the same, geographical and technological
constraints play a fundamental role in the diffusion of a message.
Marketing was born in the US in the first ‘900, some text gives the paternity
of the marketing in the XVII century in Japan, when a merchant of Tokyo
introduced the organization of his warehouse with innovative criteria that
today we call marketing techniques: this merchant organized his market
taking account of the preferences of his clients and after a study of the
market, obviously these were only first steps.
The real origin of the modern marketing was in the 1910s, in 1915 was born
the National Association of Teachers of Advertising, made of teachers,
academics, and marketing scholars, that only for theory, while, in the field,
business was still in the hands of the single entrepreneur and his
experience. Some years later, in the 1930s, the American Marketing Society,
an association made by scholars, managers, entrepreneurs, and advertisers, a flanked businessmen in their decisions. In 1934, with the National
Association of Marketing Teachers, Marketing is completely separated
from the Advertising discipline in the field of academic studies.
The growth of the US market pushed the study of the distribution and the research of the best corporate organization in order to satisfy an ever
bigger and more global market. Until the 1960s marketing is the study
of the distribution of goods and services from the producer to the customer.
With the flow of the time the word “marketing” acquired a more general
sense, with the comeback of the meaning of advertising, distribution,
selling, market analysis, and market research all mixed in its meaning and
today the definition proposed by the American Marketing Association for marketing is:
“the activity, set of institutions, and processes for creating,
communicating, delivering, and exchanging offerings that have value for
customers, clients, partners, and society at large.”
The definition that considers all the activities of marketing considering the
internal environment, including the communication to the employment
inside the company and the process or procedures of an organization, the
external environment, that is, the right communication with the world, and
the interactive environment, that is the link with clients and other
companies.
A lot of tasks are related indirectly way into the marketing subject, listing a
series of activities that together are the subject of marketing and another
series of activities that we define as a marketing process, something much
more linked to branding than before.
As part of branding in the marketing process a company has to know the
industry in which is going to operate, the players that are inside the
battleground, has to analyze the potential new players, has to consider the
operational model evolution in that industry, and has to imagine the
disruptive scenarios;
Is also a task of marketing to know how to measure the performance of a
business, from the commercial point of view using KPI indicators and from
financial aspects knowing how to read a analyze financial trends;
After that marketers have to consider the strategic shareholders’ goals in
order to generate cash flow in the future and guarantee the profitability of the
business;
It’s also about marketing deciding how to challenge the value proposition, to
quickly understand the reason behind a bad performance, because the
value proposition of a company is constantly being challenging so that
means that a company has to be agile in order to change their value
proposition not to be displaced by competitors or future ones.
The operational aspect is what usually is called in literature as marketing
mix, this task consists in making your product or service deliverable to the
customer audience, in this part you have to exploit your brand touchpoint,
here is where an idea became reality.
Another important part of marketing is the business planning activity, this
regards the planning of a budget for the short and medium-term projecting the
company’s performance according to shareholder goals.
So as described there is a process of activity related to marketing, and
talking about traditional marketing can we consider as it anything except
digital means to communicate a brand a product or a logo.
Many examples might include tangible items such as business cards, print
ads in newspapers or magazines, it can also include posters, commercials
on TV and radio, billboards and brochures. Another overlooked means of
traditional marketing is when people find a particular business through a
referral or a network and eventually you build a rapport with them.
Because of its longevity, people are accustomed to traditional marketing.
Finding ads in magazines and newspapers, or reading billboards are still
familiar activities and people still do them all the time. On the other side
most of the time, traditional marketing is reaching only a local audience
even though it is not limited to that.
One of the primary disadvantages of
traditional marketing is that the results are not easily measurable, and in
many cases cannot be measured at all. In most cases, traditional marketing
is also more costly than digital marketing, but the biggest disadvantage
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today is that traditional marketing is static, which means there is no way to
interact with the audience.
In that context digital interface has changed all of that. Digital technology
may very well prove to be one of the most profound innovations in human
history, this is a great leveler, allowing average citizens from all walks of
life and all corners of the planet to impact the greater world in countless
ways, endowing them with the ability to publish and disseminate ideas and
innovations in a matter of minutes, or even seconds.
The term digital marketing appeared only recently in the world of
professional marketing and communication and it refers to the promotion
of products and brands among consumers, through the use of all digital
media and contact points.
Although digital marketing has many similarities with internet marketing, it
goes beyond it, since it frees itself from the internet’s single point of
contact and accesses all so-called digital media, including, for example,
mobile telephony and interactive television, as the communication channel.
The term digital marketing, therefore, seeks to bring together all the
interactive digital tools at the service of marketers for promoting products
and services, while seeking to develop more direct and personalized relationships with consumers.
With marketing and advertising becoming increasingly interactive, digital
marketing covers ever more techniques and methods generally derived
from traditional marketing, for example, direct marketing, since it can
communicate individually with a target but in a digital way.
The world of digital marketing continues to evolve and as long as
technology continues to advance, digital marketing will as well. Examples
of digital marketing include things like websites, social media mentions,
YouTube videos, and banner ads.
Digital marketing is considered a form of inbound marketing and its goal is
for people to find you. Businesses put content or ads out for individuals to
find. People may conduct an organic online search, a paid search, find your
business on a social network or by reading content that has been published
online such as a blog or an article. The more they see you or your content,
the more familiar they will become with your brand and they will
eventually develop a trust and a rapport with you through this online
presence.
One benefit to using digital marketing is that the results are much easier to
measure, and more important is that a digital campaign can reach an
infinite audience. It is also possible to tailor a digital campaign to reach a
local audience but it can also be used on the web and reach the entire globe
when appropriate.
One of the disadvantages to using digital media
marketing strategies is that it can take some time to realize measurable
success.
In the coming years, marketing will be digital or nothing. Capable not only
of selling but also creating loyalty and even fanaticizing customer
relationships, digital marketing is essential for attracting and retaining
increasingly connected consumers and forevermore fragmented media
uses.
Reference: Bill Kovarik, “Revolutions in Communication: Media History from Gutenberg to the Digital Age”,
2011
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